Solar Blog

A huge success since its launch, the government’s feed-in-tariff has propelled the popularity of household solar panels in the last 12 months. Today, more than 32,000 UK homes are now producing solar power.

However, rogue trading by a small number of companies has seen the industry’s regulator, Real Assurance, issue a warning.

The warning relates to those solar panel companies employing home pressure selling techniques. Such techniques are particularly targeted at families, and those who have recently retired, who are likely to have a keener eye on the ever rising power costs.

The salesmen operating within the home often offer hugely discounted installations, on the proviso that the customer will sign immediately. With stories of these companies not fulfilling the contract, leaving damage and not being certified, homeowners are again being urged not to greet door to door salesmen.

Any companies dealt with should be MCS certified; a code which protects consumers against pressure selling. Any solar panels installed by a company not holding this certification will not qualify for feed-in-tariff payments.

Further to ensuring a provider is a signatory to MCS, seeking a minimum of three quotes is advisable. With many firms having similar trading names too, thoroughly checking each of their credentials is important, whilst seeking independent reviews will also help.

The regulator also advises those looking at solar panel installation to research what the costs and processes of installation should be. Having decided upon a solar panel company to go with, paying by credit card will also afford protection in the event of any complications.